ब्लॉग पर वापस जाएं
6 articles

WhatsApp & Automation

Setting up the WhatsApp Business API, designing automation that retailers actually reply to, and making a bot understand how Indian merchants really type.

From 1 October 2026, Replying on WhatsApp Stops Being Free

The free reply was the single most important fact about WhatsApp economics for order taking. Meta has published the date it ends.

5 मिनट की पढ़ाई·1 Sept 2026

WhatsApp Opt-In for Indian Businesses: What Counts, and What Gets You Blocked

Opt-in is treated as a formality until the day the quality rating drops and you cannot reach anyone. It is worth getting right before that day.

5 मिनट की पढ़ाई·22 Aug 2026

WhatsApp Template Categories: Utility vs Marketing, and What They Cost

The category is not a label you choose. It is a judgement Meta makes about your message, and getting it wrong costs money and, eventually, your sending limit.

5 मिनट की पढ़ाई·21 Jun 2026

Three WhatsApp Workflows That Move Money in B2B Distribution

Most WhatsApp automation is a delay with a friendly tone. These three workflows change what a retailer does, not just how fast they hear from you.

7 मिनट की पढ़ाई·8 Jun 2026

Why Your Commerce Chatbot Needs to Understand Hinglish

A retailer types "5 peti parle g bhejo kal tak". Four languages of problem in six words, and most chatbots fail on all four.

7 मिनट की पढ़ाई·4 Jun 2026

WhatsApp Business API for Indian Merchants: A Practical Setup Guide

Your retailers are already on WhatsApp. The gap is between answering them by hand and running a system that takes orders while you sleep — and that gap is mostly setup decisions.

8 मिनट की पढ़ाई·1 Jun 2026

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